Recruitment time is here again

Well its late December, and Sales Managers start feeling good.  Not only are they looking forward to rare time off, they are looking forward to the next few months, traditionally busy periods within the trade.  So less pressure from above, making these souls, happy for a short time.

But as always, and after a short break, they realise they may not have the best performing team, and its time to go for the weakest members.

There is nothing more infuriating, than seeing customers walk, some may not have even been spoken to, and sales staff, delivering less than 15-20 cars, happy with their lot.  Well its not their lot, its yours, and sales staff sitting on their hands are quite literally taking the preverbial.

Not only do poor performing staff deliver low profit, they also de-motivate your good performers.  Yes there are still some sales staff out there that love working with poor team members, after all it makes them look better, and they earn more money, but the trend is growing for teams full of performers.

To manage a team of good performers, you need to be up to the job yourself, and unfortunately, the motor trade is quite short of these managers.  It still has managers that time and time again, employ below average staff, I personally think it is a confidence thing, some one to beat up in morning meetings, when the real focus should be on them for managing the poor results.  It also looks good to their superiors, when they pul out the axe and offer the poor performing employee up as a sacrafice, mainly to keep their own jobs, this so called show of strong management, is actually rather weak.

So the best performing managers need new staff as they are probably growing and taking on more responsibility, and the weak managers need more staff, as they could not manage the last lot.

Win Win for recruitment yet again